Turn one-time guests into regulars who keep coming back
HTC Department builds digital loyalty products for restaurants, cafés, hotels and bars. Your guests save a reward card straight to their phone wallet — no plastic, no punch holes, no forgotten stamps. Learn more
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- No app download
- Apple & Google Wallet
- Live in a day
Trusted by restaurants, cafés, bars & hotels worldwide
Break free and take your brand to the next level
Here at HTC Department, we focus on lifetime value. We're dedicated to scaling your company with seamless digital loyalty solutions.
The punch card is costing you more than paper
Loyalty still works in hospitality — the medium is what's broken.
With paper stamp cards
- Paper cards get lost in wallets, jackets and glove boxes
- Staff hand out stamps by hand — and lose count on a busy Friday
- You never learn who your regulars actually are
- No way to bring a quiet Tuesday back to life
- Reprinting cards for every season eats your marketing budget
With HTC Department
- The card lives in Apple Wallet or Google Wallet — always on the guest
- One QR scan at the counter adds a stamp in two seconds
- Every visit, reward and returning guest tracked automatically
- Send a push offer to fill your slow hours the same afternoon
- Update artwork, rewards and rules instantly — zero printing
Real cards, real venues
Your brand, straight in their wallet
Every card is designed around your identity — logo, colours, stamp artwork and rewards. Guests scan a QR code once and the card lives in Apple Wallet and Google Wallet. No app download, no plastic.
Loyalty that fits behind the bar
More repeat visits
Guests come back to finish the card — venues see visit frequency climb fast.
No app download
Cards save straight to Apple Wallet and Google Wallet. Nothing to install.
Real-time analytics
Watch joins, stamps and redemptions per venue as service happens.
Set up in a day
No new hardware and no POS project — a QR code and five minutes of staff briefing.
Push offers on demand
Quiet Tuesday? Send a lunch reward to guests who haven't visited in a month.
Works across venues
Run one programme over multiple locations, or separate cards per concept.
From sign-up to first stamp
Sign up
Create your venue account in minutes. No hardware, no POS migration, no IT project.
Customize
Pick a card type, drop in your logo and colours, and set the reward your guests will chase.
Launch
Print the QR, brief the team in five minutes, and start collecting regulars from the next service.
Send push notifications that keep guests coming back
Completely free and unlimited.
You just earned 62 points
Thanks for stopping by — your reward is getting closer. 🙂
Transaction
The moment a purchase is registered, your guest gets an automatic push with their new balance and how close they are to the next reward.
Fresh bagels are back
Our new bagels 🥯 just landed in every bakery. Come grab one ⚡
Marketing
Send a message by hand, just like an SMS — to your whole customer base or to one selected group of guests.
👀 Looks like you're nearby
50% off coffee to go today. And don't forget, every…
Geolocation
A push fires automatically whenever a loyalty guest walks within roughly 100 metres of your venue.
Thanks for your visit!
Rate your experience using the link in the card description 👉
Quality control
One hour after the purchase an automatic push invites your guest to leave feedback on the service they received.
We miss you
Book your next visit through the link in the card description 🗓️
Reminder
Haven't seen someone in a while? A win-back push goes out automatically 28 days after the last purchase — the timing is yours to set.
Your headline
And your own description, emojis included 🚀
Build your own
The push designer lets you script your own automatic flows. There's no cap on the number of messages or scenarios.
Every visit, reward and euro in one place
Real reporting from the HTC platform — revenue lift, repeat visits, guest segments and wallet installs, per venue and per period.
Revenue, visits and return on investment at a glance for any period.
What hospitality owners tell us
"We handed out paper cards for six years and never knew who our regulars were. Three months in, a third of our morning coffees come from wallet cards."
Marta Feenstra
Owner, Oak & Brew Coffee House
"Staff scan one QR and the stamp is on. No arguments about smudged cards, no reprinting, and our Tuesday covers are up because we can push an offer that morning."
Diego Marín
General Manager, La Terrazza
"We run it across the restaurant, the rooftop bar and the hotel breakfast. One dashboard finally shows us which guests actually come back."
Anneke de Vries
Commercial Director, Hotel Marenda
Simple pricing, built around your venues
A single flat monthly plan per location — no percentage of revenue, no per-guest fees, no hardware to buy. Tell us how many venues you run and we'll send a quote the same day.
Every plan starts with a 14-day free trial.
Every plan includes
- Unlimited guests and wallet cards
- Branded card design and reward rules
- QR scanning for unlimited staff accounts
- Insights dashboard with per-venue reporting
- Onboarding call and staff training material
Questions owners ask us
Ready to boost customer loyalty?
Launch a digital loyalty programme your guests actually keep in their pocket. Free for 14 days, no card required.
Start Your 14 Day Free Trial Today!